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192. Company Culture and Communication with Becky Scheeler
Some of the greatest ideas are birthed from silence. When you ask questions of your team and your employees, it's okay if it takes a while for them to respond with their answers. Becky Scheeler is back on the Unconventional Leadership podcast sharing about the importance of culture and communicating with your team. It's important to foster an environment where employees can share their good ideas and their opinions. Conversely, if a company's culture is toxic, you have to be ready to dig into the issues. Listen into a conversation with a guest so full of knowledge we had to have her on multiple episodes! Find Becky Scheeler online at: https://centennialinc.com/ Quotes from the Episode: If you treat your employees right, they're gonna know what good looks like and they're gonna treat their customers that way. So it's very simple, you treat others the way you get treated most often. The first thing that I work on all the time is trying to keep my mouth shut and reflect the question back. You gotta have fun at work. I mean, people wanna have fun. People wanna work with people that they like. I don't mean fun like you don't have to have a party every day, but be able to laugh at ourselves and have a clear goal. Have that dialogue. Well, what do you think? What are the pitfalls? What's the worst that can happen? What's the best that can happen? It's okay to have silence. It's okay to let people process for a few minutes. One of the ways to evaluate the health and safety that you've created in your company is to identify where the greatest ideas are coming from. Because if they're all in the boardroom or all in the executive leadership team meeting, you're probably not creating a safe environment where people aren't afraid to raise their hands and ask questions. They feel judged or evaluated by the questions that they're asking or the ideas they're bringing at the table. It's really important to be on the floor, to be in front of the customer, to listen to all levels of employees, because they're all seeing ways that things can be done better. You really have to know yourself. And when I say yourself, I'm not talking about just the executive, but those that you know and trust. Ask a question or leave a comment at: https://forms.clickup.com/2253800/f/24rz8-20340/XTWGWO599F6S42X0JU Learn more about your ad choices. Visit megaphone.fm/adchoices